911 Call Center

The District is using new technology to more precisely pinpoint the location of people who use smartphones to call 911, a shift aimed at getting first responders to emergencies as quickly as possible.

What if you need to call 911 but don't know exactly where you are?

WASHINGTON — The data collected by your cellphone is proving to be a rich resource for 911 call centers trying to pinpoint the location of people calling for help from mobile devices.

We have witnessed technology transform our cities and government services through new methods of transportation, networks of connected devices and accessible digital services. These efforts have made our communities healthier and more…

D.C. Fire and EMS officials found positive signs in the first 90 days of a $1 million nursing phone line at the 911 call center, but have yet to see big dividends in one of the program’s intended goals: reducing ambulance trips for patients…