DC Office of Unified Communications

The goal is to improve health outcomes, shorten wait times in hospitals, and make sure first responders are available for serious and life-threatening emergencies.

The District is using new technology to more precisely pinpoint the location of people who use smartphones to call 911, a shift aimed at getting first responders to emergencies as quickly as possible.

What if you need to call 911 but don't know exactly where you are?

WASHINGTON — The data collected by your cellphone is proving to be a rich resource for 911 call centers trying to pinpoint the location of people calling for help from mobile devices.

We have witnessed technology transform our cities and government services through new methods of transportation, networks of connected devices and accessible digital services. These efforts have made our communities healthier and more…

An operator at the District’s 911 center failed to send police Monday afternoon when a parent at an elementary school in Northwest Washington called to report a man outside the building threatening to shoot, according to a city spokeswoman.