Washington Metropolitan Area Transit Authority

When the crackling rail-car loudspeakers come on during rush hour, they might as well say: Get your wallets out, this is a train robbery! Despite consistent declines in Metro ridership, shoddy (and dangerous) service, cost overruns and…

Some Metro officials are not convinced the agency can win back riders fleeing the system because of sparse off-peak service — or that it should try — in the face of looming financial obligations, budget constraints and the endless backlog…

The costs to oversee, operate and maintain Metrorail, Metrobus and paratransit services are ticking upward. Earlier this week, officials gave a wink and a nod to a quasi-independent safety panel — partly because of federal oversight, partly…

WASHINGTON — Metro does not plan to raise fares next year, but it also does not necessarily plan to increase service, even as it hopes riders come flooding back to the system. Under previous practice, Metro would have raised fares next…

It costs only a few dollars to ride Metro’s trains or buses, but it can cost up to $300 and 10 days of jail time to do so without paying the proper fare. Those penalties may soon change. Last week, District legislators advanced a bill…

The Oct. 4 Metro article “Report lays out answers to Metro’s problems” referenced a Washington Metropolitan Area Transit Authority planning staff analysis that concluded that service reductions are a principal cause of the decline, and…

The Metro Office of Inspector General (OIG) is gearing up for more investigations of the long-troubled transit agency as it seeks more independence from Metro officials, who are launching a $500 million, multiyear repair project.

The D.C. Council Judiciary Committee unanimously voted Thursday to advance a bill that would decriminalize fare evasion on Metro, reducing the possible penalty to a $50 fine. The bill was originally introduced in June 2017 by eight…

In what may have been their final meeting, members of Metro’s Rider Advisory Council say their voices are invaluable and will fight the Metro board’s anticipated decision to eliminate the volunteer group. Six of eight Metro board members…

Metro’s leaders have said publicly that they have no clear solution to the system’s ridership decline, but an internal document dated May of this year shows otherwise; it lays out a detailed plan for increasing riders on the nation’s…

The Coalition for Smarter Growth, a pro-transit group that backed Metro’s dedicated funding push, said the time has come to increase service.

Metro’s ridership keeps falling, and the system’s leaders are at a loss for how to fix it. Once comfortably the nation’s second-busiest subway, Metro has lost 125,000 average daily trips over the past decade, plunging it into a quarterly…

The Metro Board is poised to dissolve its only direct mechanism for rider feedback and advocacy, the Rider Advisory Council (RAC), according to testimony during a Thursday morning meeting. “You have a serious credibility gap with the…

The Metro board intends to dissolve its Riders' Advisory Council next month, cutting ties with its rider liaison group at a time when the agency’s staff is prioritizing its online survey community, Amplify. The decision comes months after…

An insulator caught fire and filled the Benning Road Metro station with heavy, thick smoke in a previously-unreported incident from August 2015. This came nine months prior to the insulator explosion in the Federal Center Southwest station…

The planned sale of Metro’s hulking downtown headquarters could be a game-changer for Penn Quarter. As the agency’s rezoning request for the property heads to a public hearing in two weeks, residents and officials have started imagining…

Metro acknowledges service is a key factor driving its ridership decline. A new analysis provides insight into who is abandoning the system.

Metro wants to start charging rush-hour prices during high-attendance public events such as the Women’s March and the March for Our Lives, and they’re seeking input from riders about the idea.

What should buses mean for the Washington region? How many should there be, and who should run them? What kinds of services (like locals, "rapid" limited-stops, expresses, etc.) should we have? How can the bus better serve people and stay…